Frequently Asked Questions

Whether you are new to behaviour consultation or familiar with our services, we understand you might have questions. This page contains frequently asked questions about our services, approach and processes.

Please reach out if you do not find what you are looking for. We are happy to assist you in finding the information you need.

  • Yes! If you would like to inquire about services, please send us an email at info@levelupbehaviourservices.com, or call us at 778-240-7094.

  • Getting started is simple. Complete our intake form through the Get Started! button or reach out through our contact form, email address or phone number—we’ll walk you through the next steps and answer any questions along the way.

  • Consultation hours are individualized to the needs of the client and family. There is no set number of hours weekly or monthly to work together. Recommendations will be made to set up a consultation model that optimizes client progress and growth.

  • We do not directly employ BIs. We help families find BIs by connecting them with BIs we are currently working with, referrals from colleagues, or by placing ads to hire BIs locally.

  • We bill directly to the Autism Funding Unit. If families have extended health that covers BCBA designations, or other sources of funding (Variety, Jordan’s Principle etc.) these can also be used to cover the costs of our services. We also accept e-transfers for direct payment.

  • Yes! We offer a zoom or phone 'meet + greet' to determine if we are the right fit for your family or if we can better help by providing a referral to another qualified professional.

  • Assessments are individualized to client and family needs, however they may include gathering information from caregivers, schools, daycares, and direct assessment sessions with the individual.

  • Yes! Collaboration is a core value in our practice. We can collaborate with your existing team, or help support you to connect with other professionals that share our same approach and philosophy.

  • No - we support diverse learners with a variety of needs, not dependent on specific diagnoses.

  • Reach out to us to inquire about social groups. We currently run multiple groups per week, throughout the entire year. New groups start in January, April, July, and September, but intakes can happen at any point throughout the year.

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